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Attention Weekly Customers:
Beginning March 2021, it is required that all regular maintenance customers read and sign our service contract. The contract authorizes our technicians' access to the pool and explains the thorough service you'll be receiving including all details of what we are, and what we are not responsible for. By signing up for weekly or bi-weekly service, you are agreeing to the contract terms. If you have not already, please refer to the "Contract" tab.
We kindly ask you, our valued customers, to please be mindful of our technicians time. Routes are scheduled specifically & it is important to us that our time is used efficiently. Please note, in our weekly service contract it states that you agree to have a clear safe path to the pool, a yard free of droppings/pets (for their safety and ours),solar covers removed, and no toys of any kind in the pool.
If you have scheduled Weekly Service and haven’t signed our Weekly Maintenance Contract, please review ALL of the information under the “Contract” tab. It includes everything we are and are not responsible for, as well as granting us permission to be on your property.
Signing this contract is required for service. For a digital form please email Jodi at info@riverlinepools.com and request the contract through DocuSign.
Thank you,
-The Team at Riverline Pool Service LLC.